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Some scenarios for the use of SQM
Example A
Mrs. Z, officer in a regional government and responsible for the management
of the recently accepted regional structural funds objective 2 programme wants
to promote sustainable development.
- She decides to set up a public web-based programme guide on the basis of SQM.guide
with the help of a qualified consultant. She concludes a fixed price
contract with the consultant.
- The consultant sets up the guide for her programme in less than three
months. She is frequently consulted for the details of the presentation of
the programme in the web.
- An SQM training course for the management team introduces to the basics of
the Sustainable Quality Management approach and shows how the responsible
managers for the six program axes can regularly update budgets, documents
and addresses.
- After six months, the SQM.guide website is known in the region and most
funding applicants use the auto-evaluation tool with success. For supporting
them, the regional association of local development agents offers half-day
basic SQM introductions.
- Program managers say, their jobs have become more demanding: less phone
calls for general information, less tedious work on incomplete and
incoherent project proposals, but more applications, more qualified
counselling requested, and better projects.
- Mrs. Z decides to introduce SQM.progman tools for supporting the project
selection and granting process more systematically. Project applications
shall be handled and assessed in different steps with the help of an
integrated system. Program synthesis profiles shall support her in writing
the annual reports. The same consultant is contracted to introduce a first
phase …
Example B
Consultant X is interested in the use of SQM for the management of regional
structural funds.
- He takes training courses with SQM-praxis in order to be
fully familiar with the basics of the methodology and in order to be
certified for the configuration of SQM.guide.
- He finds a regional structural funds management authority who is
interested in using SQM.guide as a first step to an integrated programme
management with SQM. He signs a contract with this authority concerning the
introduction of the system.
- On the other side he signs a contract with SQM-praxis for
getting the permission for setting up and configuring a new client in
SQM.guide. He establishes the system.
- For the ongoing operation the regional authority signs a pluri-annual
contract with SQM-praxis. Users in the large public of this
region will use the customised system free of charge. The authority or the
consultant will have the necessary access keys for updating the databases.
- The regional authority may also want to have short internal training
courses for introducing the system in all services concerned. These will be
held by trainers with a corresponding SQM certificate. The authority
may also buy SQM teaching material for internal use.
Example C
Consultant Y is specialised in local development. She considers to use SQM for
the establishment of local development programmes
- After an introductory course with SQM-praxis she decides to
seriously use the SQM approach and to start with the online-instrument for
programme development SQM.progdev.
- In order to be
fully familiar with the basics of the methodology and in order to be
certified for the use of SQM.progdev she takes a course with SQM-praxis and
buys a user license for three years of the small edition of SQM.progdev.
- During her first projects support from her SQM coach and advice from
colleagues in the SQM.progdev user network help to make full use of the
instrument.
- After the termination of a particularly successful project, she convenes with SQM-praxis
to make the process documentation and the results publicly accessible
through the SQM.progdev library.
Example D
An internationally active food company wants to promote attention for
sustainable development within the whole company. The company is looking for a
system that allows for a pertinent exchange of experiences across different
cultures.
- The company concludes a contract with a team of consultants that are
familiar with SQM and are certified to use the pertinent tools
- The consultants analyse a selected number of past experiences in different
countries with the help of SQM.project.
They develop a set of questions that specify the SQM framework for a
pertinent description of the context of projects in the field of food
production marketing and consumption.
- The consultants establish a company-internal system on the basis of SQM.experience
and transfer the results of their analysis. A structured description of good
experiences and their specific contexts is readily accessible across the
whole company network
- In each larger subsidiary of the company a local team is trained to use SQM.project
for the appraisal of own projects. The consultant team collects these
descriptions, discusses the cases with the local team and feeds the results
into SQM.experience
- At each step contracts have to be concluded with SQM-praxis. All software
tools, except a simple freeware-version of SQM.appraise, are based on the
central SQM-web-tool engine. As all manipulations are based on common
Internet-browsers, there are no technical problems to be feared in a
multi-language multi-country network.
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